Decision analysis and methods
sara Ait Bahom; Lotfi Chraïbi; Naoufal Sefiani
Abstract
Quality Management System QMS plays a crucial role in each company that aims to gain a competitive advantage. However, the QMS implementation requires a competent staff. Therefore, companies need a tool that will help them select the most competent candidates ...
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Quality Management System QMS plays a crucial role in each company that aims to gain a competitive advantage. However, the QMS implementation requires a competent staff. Therefore, companies need a tool that will help them select the most competent candidates for quality positions. To this aim, we have developed a new fuzzy hybrid approach based on the integration of the 2-tuple linguistic representation model with the Distance to the Ideal Alternative (DIA) method, which enables assessing candidates without distortion of the initial information. In this article, we present an illustrative example of ranking candidates for a quality coordinator position to demonstrate the validity and efficiency of our approach. In addition, we compare our approach with the most well-known and used classification approach, which is based on the use of the TOPSIS method.
